Government Seized Car Auctions

Question by : Car repossessed. Want to pay off in full. Got a payoff notice. Is this right?
So I’m currently working with bf’s parents to help bf get his car back. (He’s in Afghanistan at the moment).

The car was reposessed and bf’s parents contacted the company, Santander to see if we can recover the car with full payment. Santander said we had until 5/30 to pay off the car. Keep in mind the car was just repossessed.

We wanted this in writing so that we can pay and get the car back. We didn’t get a Letter of Intent, but instead got a Payoff Letter saying that if we paid the remaining balance, plus the repo fees, they will mail us the title. Of course there’s nothing here stating the possibility of being auctioned off, nor does it say anything about a reposession. it just lists our account number and our car make/model/year as collateral. Letter was addressed as “to Whom it may concern”…..Also lists an address to mail payments to, but was told over the phone to make a payment via Western Union. Here’s the website with the same instructions they gave over the phone – http://www.santanderconsumerusa.com/customers/make_payment_western.aspx

Not sure of the laws and if this is right.

I just want to help pay the remaining balance on the car to get it back for my bf. But not sure if these should set off some red flags? Should I be getting a Letter of Intent? Or does it sound like the Payoff Notice suffices?

Oh, one more thing, they did say we had until 5/30 before car goes into auction, but when they sent the letter of intent, they listed the date as 4/30, and the car was repossessed on 5/9.
i know there are storage fees, that’s why I want to pay off as soon as possible. what i’m wondering is with this Payoff Notice, is this good enough for me to pay the total amounts (not including storage fees), to insure that Santander will give me back the car? I”m afraid if I pay off the car, and then they will still auction it. can they do that?

should i still ask for a letter of intent on top of this payoff notice?

Best answer:

Answer by Irv S
Careful.
Once they’ve got it, they want to hang on any ‘fee’s they can add on.
‘Repo fee, towing fee storage fee for holding it, who knows what-all else.
‘Mail you the Title” will leave you stuck with ‘storage fees’ when you try to reclaim it.
Yes they can’t auction it for a set time (5/30 ?) but those storage fees are ‘per day’
and piling up all the time.
You are entitled to know all fees and charges ‘up front’ before you plunk down any cash.

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GSA Government auto auction lots have long been a favorite haunt for car dealers across America for generations. Surplus vehicles being sold off by the General Services Administration can often end up being let go for a significantly reduced cost compared to their registered book price. Unfortunately the auction houses which deal with these kind of sales often do not take the time to heavily advertise when and where the events are taking place, making it very difficult for general members of the public to find them.

If your wondering why it is that the Government are selling their automobiles off, it tends to come down to one of two very good reasons. Firstly its not terribly uncommon for the GSA to purchase more vehicles then it actually needs, this can be because of overestimating requirements, or maybe because they got a better deal for buying a certain amount of cars from a dealer. In case’s such as these the vehicles being sold cheap can often be brand new, with the starting price for bids still being well below what the Government would have paid for them, and certainly far less than you will see anywhere else.

Secondly (and more commonly), the vehicles have become surplus to requirements because they have been replaced by a new, more technologically advanced version for the Government employees who had been using it previously. In this case the cars will be slightly older, but they will still be in full working order, and often in pristine condition. These tend to go really cheap, as the Government are just trying to make a little bit of their money back whilst getting rid of the vehicle from storage. GSA Government Auto Auction engineers will always make sure the cars are fully serviced before placing them up for sale, meaning you won’t have to worry about anything going wrong with your new car when you buy from a GSA surplus auction. Most of the time they will even come with a complete logbook of the cars entire history, in some cases they may even still be new enough that they are still covered by the manufacturers warranty.

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